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Working for a living at Subway
Posted: 05.17.2010 at 9:51 PM
Chad Douglas

Chad Douglas is an Anchor and a Reporter for KHQA.

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Chad getting tips from Nicole Rossmiller  / Photo by: Melissa Shriver
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Chad goes back to his high school job

QUINCY, ILL. -- Do you still have what it takes to do the job you first held in high school?

That's what we wanted to know for our Working for a Living reports.

Chad's first job was actually a busboy at a restaurant that no longer exists, so he had to go to his second job.

He was a sandwich artist at Subway.

"Hi. Welcome to Subway."

Those were words Chad said a lot during his high school years. In fact, he was even in a local commercial for Subway that aired on cable television.

Not only has Chad changed since that commercial, things at Subway have changed a lot since the mid 1990s.

"A couple of things that have changed since you've been gone, we used to do a U-gouge in cutting bread,"

You may remember that, the sandwich artist used to cut a U-shaped piece out of your bread. Now, Subway uses a hinge cut, which is a little faster.

"When I was here, we had white or wheat bread,"

"Now we have honey oat, Italian herb and cheese, and Monterey cheddar," says Rossmiller.

Nicole Rossmiller worked at a Subway the same time Chad did, so she knows the changes the restaurant has gone through. He asked her for a little advice before he got back in the saddle.

"Fast, friendly, efficient service. Make sure they are getting a good product. Give them outstanding customer service. Make eye contact with them. And make sure they have a happy visit," says Rossmiller.

Time now to head behind the counter. First, Chad had to wash his hands and put on gloves...something workers only had to do in the 90s if they cut themselves. And here comes the first customer.

"How did I do?"

"Great. In your spare time, come help us out," says Rossmiller.

Subway really was a fun job, and the biggest lesson Chad learned there was time management.

We were always so busy, you had to learn to be efficient.

That's helped him a lot in what I do today here at KHQA.

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